"Wait a second you have to manually DOWNLOAD a whole different APP to transition from HBOMax to MAX?" Tom Zohar wrote on Twitter. Wait a second you have to manually DOWNLOAD a whole different APP to transition from HBOMax to MAX? /gUcE9W16MD- Tom Zohar May 23, 2023 The process is causing confusion and bewilderment for some subscribers. But users on Android, Apple, DirecTV, LG, PlayStation, Xbox, and Samsung TVs have to navigate to the device's storefront to download an entirely new app.
#HBO MAX ATT LOGIN UPDATE#
As the company previously announced, some devices will automatically update the HBO Max app to the new Max version. This is bringing a unique set of problems to HBO Max subscribers who are trying to migrate to the Max app. Disney+ subscribers reported similar technical problems when the service launched in 2019, leaving viewers unable to watch The Mandalorian.īut Max is in kind of a unique situation, given that it's essentially a glorified rebrand of a preexisting service. To be fair, issues like this aren't uncommon on a streaming service's release date. We can share that only minor ones have emerged and were quickly remedied.” The new Max app picking up right where HBO Max left off /6KQI1GpHb5- Marc Istook May 23, 2023Ī Max spokesperson shared a statement with IGN that reads, “You must always anticipate issues on a tech rollout of this scale. Is anyone having issues with #HBOMax right now?! It's not working on my Roku. Users are having trouble logging into the app on Roku, while others are posting screenshots of error messages they've encountered early on in the app.
Multiple subscribers are reporting issues logging into their Max accounts.
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